Therapy & Consultation Appointment

Book An Appointment in 3 Easy Steps

Email us at inquiry@insight-eq.com, or
WhatsApp us at +60123405893 to book an appointment

1

Sign Up

Select your service and choose a date and time that works for you. Fill in the contact information and consent form.

2

Confirm Booking

After booking, complete payment through bank transfer. Email or WhatsApp proof of payment and receive receipt of payment.

3

Confirmation Email

Only payment of services made within three days of the time of booking will receive a confirmation email with appointment details.

Cancellation Policy

Reschedule or Cancel in 3 Easy Steps

We thank you for your understanding and consideration.

Step 1

Inform Us

Via WhatsApp:
Send us a message with your name and appointment details, and make a request to reschedule or cancel. Wait for a confirmation message from our team.

Via Email:
Email us with your name and appointment details, and state whether you want to reschedule or cancel. You will receive a confirmation email from us.

Step 2

Refund Eligibility

Cancellations made at least 24 hours before the appointment date will be eligible for a full refund or credit towards a future appointment.

We understand that life can be unpredictable, and sometimes plans change. However, we are unable to offer refunds for last-minute cancellations as cancellations made within 24 hours of the appointment date leave us with limited time to offer the slot to someone else in need. To ensure our team can continue providing dedicated care and timely support. We appreciate your understanding and cooperation in helping us serve everyone efficiently.

Step 3

Refund Process

If cancellation is made at least 24 hours in advance, a refund will be issued upon request. Please allow us at least three (3) working days to process and issue the refund.